In an internal letter to IndiGo employees, CEO Pieter Elbers apologised and acknowledged the major disruptions caused by the airline that led to the mass cancellation of scores of flight across key cities in India. He lamented that IndiGo “could not live up to that promise these past days”.
'Couldn't Live Up To Promise': IndiGo CEO Laments After Stirring Upheaval For Thousands Of Passengers
