Executive Summary: In 2026, the traditional trade-off between cost-cutting and quality in outsourcing has been dissolved by the integration of Generative AI (GenAI) and Agentic AI. For the C-suite, this “AI-Enabled Outsourcing” model has shifted from a strategy of geographical labor arbitrage to a powerful engine of structural cost compression. By automating the high-volume, low-complexity [...]
How AI-Enabled Outsourcing Is Expanding Operating Margins in 2026