IndiGo CEO Pieter Elbers acknowledged severe operational disruptions and apologised, stating full recovery could take 5-10 days, with normalcy expected by December 15. Over 1,000 flights were cancelled on December 5, grounding more than half of daily services. The airline is working to restore operations and has increased customer support capacity.
IndiGo Crisis: CEO Pieter Elbers Issues First Statement, Shares When Normality Will Return - Video
