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Microsoft Reverses Exchange Online Recipient Limit After Backlash, Adopts AI Protections

Microsoft Reverses Exchange Online Recipient Limit After Backlash, Adopts AI Protections

Microsoft has canceled its planned 2,000 external recipient limit per mailbox in Exchange Online after customer backlash over potential disruptions to business operations like marketing and notifications. Instead, it will implement AI-driven adaptive protections for security. This reversal highlights Microsoft's responsiveness to user feedback.

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