NEW DELHI, Dec 27: As the year 2025 draws to a close, a quiet success story emerges with Rs 45 crore recovered and 67,265 consumer grievances resolved through the government’s National Consumer Helpline. Ramesh Kumar (name changed) from Jodhpur ordered chairs online earlier this year. They arrived defective. Five times, the e-commerce company scheduled a pickup. Five times they cancelled. Kumar was left with broken furniture and dwindling hope. Then he dialled 1915. “Thank you so much, Consumer Helpline, for […]
National Consumer Helpline ends 2025 with Rs 45 crore recovered for citizens
